Tourism

Empower your tourism business with DEI to boost innovation, recruitment, and retention

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Our deep insights into the industry's challenges and opportunities ensure your organization not only aligns with its core values but sets a new standard in growth.
  • We understand the unique challenges and opportunities in the tourism industry.
  • We offer tailored DEI solutions that align with your organization's values and objectives.
  • We successfully helped many tourism organizations to implement DEI.
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Sectors

  • Hospitality & Lodging
  • Travel Agencies & Services
  • Cultural & Recreational Sites
  • Food & Beverage Services
  • Entertainment & Leisure
  • Passenger transport
  • ATR
  • ATS
  • Other

DEI status in the Tourism Industry

The tourism industry, with its diverse workforce, is poised to lead by example. Although it has made progress in diversity at entry and mid-level roles, leadership diversity lags. Influenced by Gen-Z, who value their employer's social impact, the industry adapts through inclusive practices to address high turnover rates and enhance equity.

Challenges in the tourism industry

  • Leadership Diversity Gap:

    A significant underrepresentation of minority groups in executive positions, hindering a full spectrum of perspectives at decision-making levels.

  • High turnover rates and Gen Z:

    Gen-Z's presence in the tourism workforce drives a transformative shift toward more inclusive and equitable workplace practices challenging the industry to reduce turnover by aligning with their values and aspirations.

  • Cultural Competence:

    The industry's vast interface with global cultures demands a workforce well-versed in cultural sensitivity and inclusivity, yet many organizations fall short.

  • Accessibility and Inclusion:

    Ensuring that travel services and experiences are accessible and welcoming to people of all abilities remains an area for improvement.

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Some of our clients

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How we can help

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Our solutions to solve challenges in the tourism industry

  • DEI Strategy Formulation and Implementation:

    Crafting custom DEI strategies that resonate with the unique nuances of the tourism industry.

  • Leadership Training and Development:

    Empowering leaders with the skills to foster an inclusive environment, leveraging diversity as a strategic advantage.

  • Cultural Competence Workshops:

    Providing teams with the tools to effectively engage with a diverse clientele, enhancing customer satisfaction and loyalty.

  • Accessibility Consulting:

    Ensuring tourism services are accessible to all, thereby broadening your market and enhancing the travel experience for people with disabilities.

Our services

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Consulting

Step into a journey towards success and inclusivity with Élance's tailored consulting services. Discover the link between business prosperity and diversity with Élance. Our customized DEI consulting programs align with you, wherever you stand on your unique pathway to inclusion.

Our consulting
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Training

Transform your workplace with Élance training programs, designed to unlock an inclusive environment. Our trainings can be in-person, virtual, online capsules and touch a wide variety of topics.

Our trainings offers
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Data analysis & recommendations

Élance's DEI Data Collection and Analysis service offers a detailed DEI survey covering 18 identity markers. Gain intersectional insights for a truly inclusive workplace. Our GDPR-compliant approach ensures data security, paving the way for effective, tailored DEI strategies.

Our data-driven strategies